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What savers and investors are entitled to. In your dealings with KiwiSaver providers, financial advisers, banks, peer-to-peer lenders, equity crowdfunding platforms and others providing financial services, the Financial Markets Authority says you are entitled to: Competence; To be treated fairly and honestly; To be informed; To know how much you are paying; To have your problems and complaints dealt with properly. What does this amount to? For more info see tinyurl.com/NZentitlements.